Contact us
Get in Touch
We're here to help with any questions about our pet products or your order. Our customer service team is available to assist you.
Email Support
For general inquiries and product questions:
For order-related questions:
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
Our Office
FurSoleil Inc.123 Pet Paradise Avenue
Suite 200
New York, NY 10001
United States
Response Time
We strive to respond to all emails within 24 hours during business days. During peak seasons, response times may be slightly longer.
Product Specialists
For specific product category questions:
- Pet Harness & Leash: [email protected]
- Pet Carriers & Backpacks: [email protected]
- Pet Beds & Furniture: [email protected]
- Pet Clothing & Costumes: [email protected]
- Cat Products: [email protected]
- Bird Supplies: [email protected]